Smart Tuition provides great value to both schools and
parents. For schools, Smart significantly reduces the administrative work
involved in collecting tuition. This reduction in workload frees up busy staff
to address other priorities and allows school leaders to focus on educating
children. Many schools reached out to Smart in response to parent requests for
modern payment methods, including online payments, payments by phone and a
secure way to allow families to schedule one-time and recurring payments from
both bank accounts and credit cards. More than one-third of all phone calls
come in to Smart’s Customer Service team after 6 p.m. local time for the family
calling. Those are hours that school staffs are rarely available or, if they
are available, it is at great personal sacrifice. Schools and parents
appreciate that Smart’s always-available Customer Service eliminates the phone
tag game as busy parents and administrators attempt to connect with one
another. For schools that collect fees outside of tuition, Smart’s ability to
centrally bill these and collect them concentrates the handling of funds in
one, secure, auditable place. And by improving tuition collection, Smart helps
keep tuition costs lower by reducing uncollected amounts.
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